Hand Washing/Sanitizer: 1) Hand hygiene will be performed before contact with a client and following contact with a client. Washing will include the arms and will be performed for 20 seconds. 2) Hand sanitizer will be given to the client when entering the clinic space and upon leaving the clinic. 3) Hand sanitizer will be given to the client before putting on the face mask and before and after removing the face mask.
Disinfection and Cleaning: After each treatment: 1) Clinical contact surfaces shall be cleaned and disinfected. Allow the surface to be wet for minimum 15 seconds, or as per manufacturer instructions. Allow surfaces to dry before recovering, if applicable. This includes massage table, headrest, face cushion, client seat, clothing hooks, debit machine, table chair. 2) Any shared facilities shall be cleaned and disinfected. Allow the surface to be wet for minimum 15 seconds, or as per manufacturer instructions. Allow surfaces to dry. Bathrooms when used will be disinfected following the treatment, other family members within the home office will refrain from using the shared bathroom space during work hours. Entry will be disinfected following the treatment. This includes the exterior door, bench, side table and handrail along the front steps. 3) Clothing, aprons, massage linens will be washed and dried on the highest temperature setting. 4) Commonly touched areas shall be cleaned and disinfected. Allow the surface to be wet for minimum 15 seconds, or as per manufacturer instructions. Allow surfaces to dry. This includes light switches, door knobs, desk area, computer and any other surface that has come in contact.
Periodic Cleaning: 1) Shelving shall be cleaned weekly. 2) Treatment room floor shall be vacuumed, at minimum, once a week. 3) Baseboards shall be wiped as needed, at minimum, once a week. 4) Window ledge shall be wiped as needed, at minimum, weekly. 5) Entry floor shall be vacuumed, at minimum, once a week.
Clinical Space Management: Payment/Desk area: At the time of payment practitioner will stand at the window in the far corner to allow 2 metres at the desk for the client. Intake and conversing: Whenever possible, client will remain in entry or stand/sit at marked area within the treatment room to keep the 2 metre distance from practitioner and client. Clients shall be informed to arrive no earlier than 5 minutes prior to appointment time and to come to the appointment unattended (except for minors).
Clinical Schedule Management: 1) No more than one client in the entryway at a time. Any family at home during work hours will use an alternate entry/exit if clients are in the entryway. 2) Clients will be advised not to bring extra people to their appointment. 3) 30 minutes will be blocked off between treatments to clean and disinfect all areas the client occupied. 4) Clients will be encouraged to use contactless tap, debit, credit or etransfer rather than cash payments. 5) Clients will be encouraged to receive receipts by email rather than paper. 6) Treatment will not proceed if the client is sick or is showing symptoms of COVID-19. 7) Clients will be required to submit or complete in person a questionnaire on travel and illness, waiver and consent form prior to every treatment. Use of Personal Protective Equipment: 1) A surgical/procedural mask must be worn by the therapist while treating. The mask must be discarded if wet, damaged or soiled, after a break, at the end of day and after 8 hour duration. 2) Single use gloves are not required but if used must be changed in between each client encounter and accompanied with proper hand hygiene between every glove change. 3) Eye protection must be worn by the therapist during treatment. 4) Cloth or plastic aprons must be worn and replaced after each client. Aprons must be laundered in a high temperature setting. 5) Clothing worn during the treatment day will not continue to be worn past treatment day hours. 6) Dispose of any disposable PPE in a closed, foot operated trash receptacle. Double bag at end of day to remove it to normal trash. Dispose of washable PPE in designated laundry bag/bin. 7) Provide access to tissues, receptacles, single use towels, and hand sanitizer for clients.
